Tourist Office and Convention Bureau

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Presentation

Located at 11, la Canebière, close to the Vieux Port, it enjoys a privileged position in the heart of the city, accessible by the Vieux Port metro station and numerous buses.

The Marseilles Convention and Visitors Bureau is located at 4, La Canebière, close to the Vieux Port. It benefits from an ideal location in the heart of the city. It is right next to the Vieux Port metro station and is served by numerous buses (whelchair access, pets admitted).
Its missions : to welcome and inform tourists, to promote the City's tourism activities, to federate tourism professionals, to participate in projects to develop tourism or create tourist structures in the city, to commercialise products for tourists, to present its actions, and facilitate access to its services, to inform the general public, and propose links with its partners, to increase its audience.

Accessible for disabled

Opening period (s)All year round daily between 9 am and 6 pm.
Closed exceptionally on January 1st and December 25th.

Labels, Chains, Guides

National :

General information

Services :
- Pets welcome
Help for client/booking :
- Help for client/booking
- Help for client/booking
- Help for client/booking
Water sports :
- Sailing
- Swimming
- Snorkelling
- Webbed walk
provider accreditation :
- Conference guide
Creative pastimes :
- Plastic arts
- Creative hobbies
Sustainable development :
- Sustainable development
- Waste management
- Label sustainable development
- ISO 20121

Facilities, services, amenities

Help for client/practical :
- Wi-fi
- Help for client/practical

Accessibility

Spoken language(s) :
- French sign language
Accessible to disabled visitors :
- Reception staff sensitized to the reception of people with disabilities
Accessibility criteria for people with reduced mobility :
- Accessible for self-propelled wheelchairs
- Facilities adapted for people with mobility impairment
- Furniture/Reception desk suitable for wheelchair users
- Accessibility criteria for people with reduced mobility
"Tourism & Disability" Certification :
- Hearing disability
- Mental disability
- Physical disability
- Visual disability
Accessibility Criteria for Hearing Impairment :
- Hearing disability
- Reception staff trained in the French Sign Language
Accessibility Criteria for Mental Impairment :
- Mental disability
Accessibility Criteria for Visually Impaired :
- Visual disability
- Presentation of the place accessible to visually impaired people at the reception
- Relief map, tactile model or audio device description available at the reception
- Service accessible in complete autonomy for a blind person

Contact

Tourist Office and Convention Bureau

11 La Canebière

13001

Marseille

mail / message

Phone : +33 8 26 50 05 00

Website "Tourist Office and Convention Bureau"

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For any questions or complaints, you can also contact the CNIL.

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