Tourist office

The Martigues tourist office has been developing services for receiving visitors with a disability since 2005. The goal of the “Tourisme & handicap” accreditation undertaken by the tourist office is to offer visitors with a disability the autonomy they aspire to. The tourist office commits to providing reliable information and reactive answers to specific requirements made by visitors wanting freedom of choice and to enjoy their holiday with peace of mind.

This label guarantees an efficient and adapted service for visitors with a disability. It illustrates the city’s quest over several years to make the public domain accessible.

The Martigues tourist office has “Tourisme et Handicap” accreditation for the following criteria:

• Physical disability
• Hearing impairment
• Mental disability
  • Welcome to the tourism office of Martigues
  • Tourism office
  • Home handicap
As part of this accreditation, the tourist office has installed certain facilities and services:
 
hearing loops for visitors with an hearing impairment
adapted toilets
thematic pictograms to guide visitors
an area with appropriate facilities for people with a physical disability
displays and documents presentations at a suitable height for people with a physical disability
• adapted public parking and places in close proximity
agents trained to advise visitors with a disability
Adapted documentation: a guide of accommodation, restaurants, activities and sites accessible to visitors with a disability and the tour of the historical centre in font size adapted to visitors with visual impairment.
tourism and handicap logo